01Agent · Privacy Policy

Effective Date: May 1, 2025

This Privacy Policy (the "Policy") describes how Guangzhou Chao Space Technology Co., Ltd. ("we," "us," or "01Agent") collects, uses, stores, protects, and processes personal information you provide when using 01Agent products and related services (the "Services"). We take your privacy seriously and are committed to protecting the security of your personal information.

1Information We Collect

To provide you with the Services, we may collect the following types of information:

1.1 Information You Provide Voluntarily

Account Information: When you register an account, you may need to provide your username, email address, phone number, and other information;
User Content: Content you create, upload, publish, or store while using our Services, including text, images, videos, and more;
Contact Information: When you contact us for support or provide feedback, you may provide your name, email address, or other contact details;
Payment Information: If you use our paid Services, you may need to provide payment information such as credit card numbers and billing addresses. This information is processed by our third-party payment service providers; we do not store complete payment information.

1.2 Information We Collect Automatically

Device Information: Your device model, operating system, device identifiers, IP address, and similar data;
Usage Information: How often and how long you use our Services, feature usage, search queries, browsing history, and related activity;
Cookies and Similar Technologies: We may use cookies, pixel tags, and similar technologies to collect and store information in order to provide personalized Services, analyze user behavior, and improve our Services. You can manage your cookie preferences according to your settings.

1.3 Cloud Browser Related Data

When you use the cloud browser feature and authorize login to third-party platforms, we may collect:

Login Credentials: Cookies and local storage data from third-party platforms to maintain your login status. We do not collect your passwords in plain text;
Task Execution Logs: Records of automated tasks you perform in the cloud browser, used for troubleshooting and service improvement;
Basic Account Information: Public information from third-party platforms such as usernames and avatars, displayed in the interface.

1.4 Information from Third Parties

We may obtain certain information about you from third-party partners, for example when you log in to our Services using a third-party account.

2How We Use Your Information

We collect and use your information for the following purposes:

Providing and Improving Services: To enable you to use our Services normally and to improve service features and user experience based on your feedback and needs;
Account Management: To create and manage your user account and verify your identity;
Personalized Experience: To provide more personalized content recommendations and Services based on your usage habits and preferences;
Customer Support: To respond to your inquiries, requests, and complaints and provide customer support;
Notifications and Communications: To send you service updates, important notices, promotional information, and similar communications (where you have agreed to receive such information);
Security and Fraud Prevention: To detect and prevent fraud, abuse, and other illegal activities and to protect our Services and users;
Data Analysis and Research: To perform statistical analysis and research on collected information to better understand user needs and optimize our Services;
Legal Compliance: To comply with applicable laws, regulations, and regulatory requirements.

III. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers that provide technical support, payment processing, data analysis, customer service, and other services to us. We require these service providers to protect your information in accordance with this Policy.

Affiliated Companies

We may share your information with our affiliated companies to provide you with more comprehensive Services.

Business Partners

With your consent, we may share your information with our business partners to provide you with information about products or services that may interest you.

Legal Requirements

We may disclose your information as required by laws and regulations, or in response to requests from government authorities or judicial bodies.

IV. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include, but are not limited to:

Technical Safeguards: Using encryption to protect sensitive information during transmission and storage;
Cloud Browser Data Encryption: Sensitive cloud browser data (such as login credentials) is stored with AES-256 encryption, transmitted over TLS, and stored on cloud servers that meet security standards;
Access Controls: Implementing access control mechanisms to limit access to personal information;
Data Isolation: Each user's cloud browser data is strictly isolated and inaccessible to other users;
Security Monitoring: Conducting regular security vulnerability scans and risk assessments;
Employee Training: Providing data security and privacy protection training to employees.

Important Notice: Although we strive to protect your information, please understand that no data transmission or storage system can guarantee 100% security.

V. Your Rights

You have the following rights regarding your personal information:

Right of Access: You have the right to access the personal information we hold about you;
Right of Rectification: If you believe the information we hold about you is inaccurate or incomplete, you have the right to request correction;
Right of Erasure: In certain circumstances, you have the right to request deletion of your personal information;
Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time;
Right to Object: In certain circumstances, you have the right to object to our processing of your personal information;
Right to Data Portability: You have the right to request that we provide your personal information to you or transfer it to another organization in a structured, commonly used, and machine-readable format.

Special Rights Regarding Cloud Browser Data:

•You can view all saved third-party platform login data in "Authorized Account Management";
•You can delete login credentials for any platform at any time; after deletion, the login status for that platform will become invalid;
•You can revoke cloud browser authorization and clear all related data at any time.

If you wish to exercise any of the above rights, please contact us using the contact information provided at the end of this Policy. We may ask you to provide proof of identity to verify your request.

VI. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless otherwise required by laws and regulations. Once your personal information is no longer needed, we will take reasonable measures to securely delete or anonymize it.

VII. Privacy of Minors

Important Statement: Our Services are not directed to minors under the age of 16. If we discover that we have collected personal information from a minor, we will take steps to delete that information as soon as possible. If you are a parent or guardian of a minor and believe your child has provided us with personal information, please contact us immediately.

VIII. Cross-Border Data Transfers

Your personal information may be transferred to and stored or processed in countries or regions outside your place of residence. Data protection laws in those countries or regions may differ from those in your jurisdiction. We will take appropriate measures to ensure that your personal information receives adequate protection during cross-border transfers.

IX. Changes to This Policy

We may modify this Policy from time to time. When we make material changes, we will publish the updated Policy on our website or application and may notify you through other means. The revised Policy will take effect upon publication. Please review this Policy periodically to stay informed of the latest privacy practices. If you continue to use our Services after the revised Policy takes effect, you agree to be bound by the revised Policy.

X. Contact Us

If you have any questions, comments, or suggestions regarding this Policy or your personal information, please contact us as follows:

Company Name: Guangzhou Chao Space Technology Co., Ltd.

Contact Email: support@01agent.ai